Training and Help
Collaboration Services offers the following options to meet your learning needs:
Traditional classroom style sessions called workshops
Check out our list of available workshop sessions. This list is updated quarterly based on demand.
Instructor-led, hands-on workshops for departments or individuals in the use of G Suite (formerly Google Apps)
The workshops are developed and taught by our Google Certified Educator. To schedule a workshop, please submit a request through Service Desk or email firstname.lastname@example.org with your request. Explore the syllabuses for more information on what is covered in the workshops. The workshops are developed and taught by our Google Certified Educator.
VCU Google Consulting
Meet with one of our certified Google professionals to ask questions, learn a product, etc. We offer time on the Monroe Park campus several days a week at the Technology Administration Building. Go to appointlet.vcu.edu to see and sign up for one or more Google Apps time slots. Email email@example.com to request time at a different location.
Technology Services offers some Google training resources on Lynda.com at http://lynda.vcu.edu/ and through Training for G Suite, located in your browser or at https://portal.synergyse.com/a/#videos/en/mail
Google offers self-paced learning for all G Suite customers at https://gsuite.google.com/learning-center/
G Suite Training
What is G Suite Training?
G Suite Training is an interactive training system for your VCU Google account that will help you learn how to use G Suite right in the Chrome browser! Each app has a different set of training tutorials customized for the app.
How do I get G Suite Training?
If G Suite Training is already installed in your Chrome Browser, a link should appear next to the Google Search bar.
If it isn't installed, here is a link for information on how to get started. https://goo.gl/LmunEy
I don't use Google Chrome. Can I still view the training videos?
While Collaboration Services recommends using Google Chrome for the best experience using appsforVCU, there is a video training portal available for non-Chrome browsers that can be accessed here: https://synergysetraining.appspot.com/a/#videos
What apps are offered?
G Suite training is available for Classroom, Gmail, Calendar, Drive, Docs, Sheets, Slides, Sites, Hangouts, Google Groups and Google+.
I don't have time to dedicate to watching "how to" videos!
Each training session is less than 2 minutes long and plays right in your Chrome browser. Quickly search for the topic you need. In less than five minutes, you can find answers to the most common question about G Suite.
Google is always adding something new, how can I keep up?
Automatic updates are included for all future features & apps! G Suite Training will update its content with the latest Google content, and the number of new lessons, if any, will show in the icon for the Google app you are working with.
What if I can't find what I am looking for?
Email firstname.lastname@example.org with your question, the Collaboration Services team will get back to you.